Residents' Information

Welcome to your new home! In this section, you can find the following:

We hope that you will quickly settle into your new home and that it will be the beginning of many wonderful memories.

Who to Contact for Help

CentralBlue HOA

Landscaping and maintenance of common areas, parks etc (irrigation, paving, etc.) matters pertaining to Estate rules, security setup (guards, cameras) levies.

hoa@centralblue.co.za

Thereafter, if you need to escalate: customercare@citra.co.za

Citra Development

Queries related to the home as stipulated in the purchase agreement and applicable legislation.

warranty@citra.co.za

WeTrade Property

Queries related to the purchase contract, optional extras, financing.

The email or cell number of the specific Estate Agent that sold the unit to the client.

Thereafter, if you need to escalate: customercare@citra.co.za

Citra Construction

Defects during the 90 day latent defects period as well as any item listed in the handover pack.

warranty@citra.co.za

Thereafter, if need to escalate: customercare@citra.co.za

City of Cape Town

Queries related to the rates or water bill and water outages.

accounts@capetown.gov.za

Eskom

Queries related to electricity outages.

customerservices@eskom.co.za

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You Have a Ticket to our Annual Family Festival

Did you know that as a CentralBlue resident you get free access to our annual family festival? Click to find out about our last festival and stay up to date on upcoming ones.